You're welcome to cancel your subscription at any time by logging into your Cratejoy account using the login button above or by emailing us. Your cancellation will take effect at the beginning of the next billing cycle and you will still receive any boxes that you have paid for.
For instance, if your subscription is month-to-month, you'll receive one more box after canceling. If your subscription is 3-months, 6-months, or annual you'll continue to receive your boxes until the end of the prepaid subscription period. You won't be charged at the time your subscription is scheduled to renew. Refunds are not offered for boxes that have shipped. Any refunds requested for unshipped boxes are subject to a $10 processing fee plus 10% to recoup credit card fees incurred.