The amount of time it takes to complete each activity box varies greatly from one child to the next. Each box comes with a fun-packed itinerary with 4 days of activities outlined. We recommend only doing one or two days of activities in one sitting.
We ship our mystery boxes by the 23rd of each month for orders placed by the 21st of the month. We ship via USPS First Class with tracking and will email you with tracking information as soon as each box ships. Your box will typically arrive 2-7 business days later, though post-pandemic these times may be extended.
You can cancel your subscription at any time by logging into your account using the login button above, or just email us at firstname.lastname@example.org
Sure. You can manage your account and pause it for a time by logging into your account or email us at email@example.com
Sure! You can always cancel your subscription at any time by logging into your account using the login button above or by emailing firstname.lastname@example.org
You're welcome to cancel your subscription at any time by logging into your account using the login button above or by emailing email@example.com. Your cancellation will take effect at the beginning of the next billing cycle and you will still receive any boxes that you have paid for.
For instance, if your subscription is month-to-month, you'll receive one more box after canceling. If your subscription is 3-months, 6-months, or annual you'll continue to receive your boxes until the end of the prepaid subscription period. You won't be charged at the time your subscription is scheduled to renew. Refunds are not offered for boxes that have shipped. Any refunds requested for unshipped boxes are subject to a $10 processing fee plus 10% to recoup credit card fees incurred.
Each box will include a checklist of items. If you are missing something, send an email to firstname.lastname@example.org and include a description of the missing item and the city theme for the box.
Renewals occur on the first day of the month, after you receive your first box. Depending on what option you select, your subscription will renew every one, three, six or 12 months.
“So much thought and detail goes into each box. My kids learn a ton without even realizing it. (shhhh, don’t tell them!) Highly recommend!”